Privacy Policy
Last Updated: November 11, 2025
At Techius Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register on our website
- Request a quote or consultation
- Subscribe to our newsletter
- Fill out a contact form
- Make a payment for our services
- Participate in surveys or promotions
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Company name and business information
- Payment information (processed securely through Razorpay and other payment gateways)
- Project requirements and specifications
- Communication preferences
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing activity:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Click patterns and navigation paths
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for various purposes:
- Service Delivery: To provide, maintain, and improve our services
- Communication: To respond to your inquiries and send you relevant information
- Payment Processing: To process transactions and send billing-related communications
- Marketing: To send promotional materials about our services (with your consent)
- Analytics: To analyze website usage and improve user experience
- Legal Compliance: To comply with legal obligations and protect our rights
- Customer Support: To provide technical support and resolve issues
3. Payment Information Security
We take the security of your payment information seriously:
- All payment transactions are processed through secure, PCI-DSS compliant payment gateways including Razorpay
- We do not store complete credit card or debit card information on our servers
- Payment data is encrypted using industry-standard SSL/TLS protocols
- We implement multi-layered security measures to protect against unauthorized access
- Regular security audits are conducted to ensure compliance with industry standards
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Payment processing (Razorpay and other payment gateways)
- Email delivery and marketing automation
- Web hosting and cloud storage
- Analytics and data analysis
- Customer support services
4.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Enforce our terms and conditions
- Protect the rights, property, or safety of Techius Solutions, our users, or others
- Prevent fraud or security threats
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. However, disabling cookies may limit some website functionality.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal, accounting, or reporting requirements
- Resolve disputes and enforce our agreements
- Provide ongoing services to you
When your information is no longer required, we will securely delete or anonymize it.
7. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing your information
- Portability: Request transfer of your information to another service provider
- Withdrawal of Consent: Withdraw consent for processing where consent was given
To exercise these rights, please contact us using the information provided below.
8. Data Security
We implement appropriate technical and organizational security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection
- Secure backup and disaster recovery procedures
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending you an email notification (for significant changes)
Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Techius Solutions
Email: info@techiussolutions.in
Phone: +91-9961560545
Location: Mallappally, Pathanamthitta, Kerala, India
Business Hours: Monday to Friday, 09:00 AM to 06:00 PM IST
14. Consent
By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
